Frequently Asked Questions

  • Will I always have access to CE certificates for courses I have passed?
    The answer is yes. Once you have created an account, that account is yours and holds all of the courses you have purchased and passed. Your account will also hold all of your CE certificates for CE approved courses you have passed and can be printed at any time.
  • How do I become certified?
    The best advice we can give you is if you have the opportunity, always become a certified assistant/technician. Be proud of your profession and the medical field you represent. In regards to how to become certified, use the links below to better understand the different certifications, who the governing body is, and what are the necessary steps for the certification that is right for you.
  • What is the refund policy?
    A refund shall only be issued if a course has technical issues and will not work or if a course is purchased by mistake and not taken. No refund will be made after the course is taken unless it can be shown the continuing education credit is not accepted or expired. There will be a minimum of five business days to process refunds.
  • What is the privacy policy of this site?
    Via a secure server, we collect your name, address, telephone number, e-mail address, any information you provide to us about how you heard of the site, and any courses you have selected for purchase. We do not put any “cookies” on your computer. When you purchase courses with a credit card, you furnish your credit card information via a secure server but, for your privacy and security, we do not store your credit card information. This information is transmitted through a secure server directly to the credit card processing company. We electronically receive confirmation of payment or a decline of payment and the type of credit card you used. We use electronic and physical means to secure the data that we store.
  • Does accept user-submitted content for new courses?
    We are always looking for new content and allowing our users to participate in future content and courses is what we are all about. Please contact us to let us know of your interest. We will contact you as soon as possible to discuss the opportunity!

If you have any additional questions or concerns that we can help with, please contact us. You will always be answered in a timely and professional manner.